Returns & Refunds Policy
You may return new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
If you are not entirely satisfied with your purchase, we're here to help.
You should expect to receive your refund within 3 business days of our warehouse receiving your package.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
7 Lights Health will not issue refunds for products purchased through other entities such as Amazon, distributors or retail partners.
Returned items must be delivered to us unused, in original packaging and in the condition they were received or may not be eligible for refund or be subject to a restocking fee. We cannot be held responsible for items damaged or lost in return shipment, therefore we recommend an insured and trackable mail service.
We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.
We aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you. All goods will be inspected on return.
All refunds will be issued using the same method of payment used at the time of purchase. Refunds cannot be issued to a different credit card. If you would like to exchange your return for credit towards another product in our store please contact us.
All items should be sent back to the following address:
7 Lights Health
14422 SHORESIDE WAY STE 110 BOX 222
WINTER GARDEN, FL 34787
Please direct all phone questions regarding your return to: 1-800-593-6273.